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Thank-you very much, we purchased a three tile set from you in the summer at Pikes Market and liked them so much we have ordered a set for our friends 40th Birthday present.
Thanks,
Dan & Diana - Canada September 2009
Hi Kat, At Pike Place Market, I recently bought two mosaic "hands" with "stones in the palms. When I got back to my hotel later, I discovered they had a strong chemical odor, even after leaving them on patio for over 24 hours. These are not something I would want to put in my massage therapy offices, as originally intended.
Would you consider giving me a refund if I mailed these back to you? Thanks, Jane
Dear Jane, We have been selling hamsas so quickly that we are inking them up the day before they are sold – which is why they have the odor. I usually include a card or at least a verbal warning when I sell them but ran out of cards and obviously didn’t let you know. The smell really does go away after a few days. Truly. We wouldn’t sell them otherwise. It is the black ink that we use on them that you are smelling. Keep them unwrapped for a few days (the plastic bubble wrap keeps the odor in) in a room or outside and the smell will go away.
I have absolutely no problem in giving you a refund. I would just like you to give the hamsas a bit more of a chance before I do. This is just a reminder to me how important it is to let people know about the odor and to try to keep them in our studio for a couple of days longer before taking them to the market to sell. ~ Kat
Just wanted to thank you for the work on the cross tile, the details are amazing ,I purchased the tile from you last Sunday at pike place market and plan on getting more of the series as soon as I can, thanks again the art work is beautiful.
Ernie of Bellevue Feb. 2009
Dear Sumon Company:
My beautiful tiles arrived, and they are very lovely! Thank you so much for the careful packaging, and for the stands. I am very happy with my purchases, thank you so much
Alexandra Jan. 2009
I saw your work at the Pike Place Market during a vacation in August. Just this morning I found your card and was happy to order a tile.Happy holidays!
Janet Dec. 2008
Dear Kat, Your prompt attention to our order to send some of the outstandingly lovely Arabic Tiles to our Turkish friends to help inaugurate a Turkish Classroom at their eastern University is so appreciated. Not only are your tiles unique in the decorative sense, but they go a long way in helping preserve the symbols and thinking of the World's diverse religions. I wish you and Jeff continued success in this small spreading of better understanding.
Sincerely, John Allen, Rolla Mo. Dec. 2008
Dear Kat: My order came today and I commend you on the wonderful way that you pack things. Everything came in perfect. Thank you for the small magnet. I am very pleased with everything. If I wanted to order for Christmas how soon should I place an order? Thanks again, Marie Oct. 2008
Dear Marie - At this time of year we could really use 7-10 days to fill orders. We also gift wrap and include a card if you'd like us to ship a gift directly for you - or just have it wrapped and ready to give when you receive your package. - Kat
Many thanks for your help with this order. I love the art work and am sure we will be ordering more soon when our friends get to see what we have on our walls!
Jay 2008
I was recently in Washington State for the Labor Day holiday, I bought the Hamsa from your stand you had there. I love the items and have since come back and shown a couple of my friends here in NJ who also want to order product.
Laura 2008
Hi Kat. We got it and it is beautiful. It is going on the wall of one of our bathrooms.
Ulla 2008
All these items are beautiful in their detail and appearance, and I'm glad I had the chance to discover them. Just by chance I happened to be in Seattle, (for the first time ever), walking in Pike Place Market and saw these wonderful artistic pieces that jumped out and spoke to me, no doubt because of the time, talent, and care of the artist.
Mike 2008
Hi Kat,
I just wanted to let you know that the gift was extremely well-received. My
friend was very impressed by your work, as I knew he would be. Thank you so much
for your art, and for your assistance in connecting across the miles with my
friend.
Sincerely,
Sherri 2008
Thank you! Thank you! I just love your work and so enjoy sharing it with people I care about. I really appreciate the quick service! Blessings.
Teri 2008 The tiles arrived today. They are BEAUTIFUL! You do gorgeous work.
Thank
you.
Eric 2008
Salam,Shalom,Peace,Paix Thanks so much. Just received them. Very beautiful.
Appreciate the magnet.
Aydan 2008 Thanks Kat!
I just love your work! This is the 4th Aum I have purchased...the first one I bought
at Pike's Place Market. My friends and family love it!
Amy 2008
Hey, thank you for the personal reply! That's very rare in internet ordering and it means a lot to the customer in so doing. Hope you have a happy new
year as well. With Love,
Matt 2008
Kat,
Thanks again for the update and for the follow through with my order. Your
attention to detail is appreciated and refreshing.
Thanks and Happy New Year,
Susan 2008 The plaques are even better in my hand than the image on the website. These are amazing.
Thank you for your talent and have a Happy Easter. Tammie 2007
Just wanted you to know that the tiles arrived just fine and I took them to the framers yesterday to get them matted and framed. They will be very beautifully displayed over the altar in the meditation center. Thanks again.
Rahima 2007
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